Denmark runs telehealth pilots

Denmark runs telehealth pilots
25 Sep 2009
"Denmark has rolled-out two telehealth pilots it now intends to implement nationally over the next three years. One of the pilots, already rolled-out at the Odense University Hospital, involves using a video conferencing service to allow foreign patients who don’t speak Danish to communicate with hospital staff. The service uses a video conferencing system, linked to a call centre with multi-lingual operators, who can translate a persons needs or problems immediately to help them receive a better diagnosis. Claus said “The way we want to deal with the amount of foreign patients that we have difficulty communicating with is by using a video conferencing system and using a centre with interpreters. The method has already been tested in a pilot for the last five months and shown that much better interpretations including professional interpretations have been made.”