Ted Eytan on the National Consumers League/AHRQ Focus group report: Prescription Medication Adherence (pdf)
"there are actually a broad array of technology approaches to supporting adherence, including reminder systems (whose innovation should be incorporated into a comprehensive strategy to be sure). Those technology approaches may be most cost-effectively applied as close to the provider patient relationship as possible, to include things like:
* An after-visit summary after every encounter (whether on the phone, e-mail, or in person), with an accurate medication list that the patient + family + support can verify and ask questions about
* Education aids in every encounter to promote understanding of medication use to include the “why?” as well as the “what?”
* Accessible two-way communication (phone, e-mail) before, during, and after every encounter. "
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